- côte&ciel bags are covered by a 1 year warranty. côte&ciel sleeves are covered by a 6 month warranty.
- The warranty covers critical manufacturing defects in materials, hardware and workmanship.
- If the product was purchased from an authorized retailer, please seek assistance from the store the product was purchased at.
- If the product was purchased from our webstore, please contact:
- If a valid claim is received by côte&ciel within the warranty period, côte&ciel will repair the product without charge, or replace it, at our discretion.
- If côte&ciel replaces your product, the replacement becomes your property and the original product becomes côte&ciel’s property.
Limitations of Warranty
- côte&ciel’s warranty covers products purchased through an authorized retailer or the côte&ciel webstore only.
- The warranty does not cover damages caused by incident, misuse, wear and tear (e.g. abrasions), the natural fading of colours or deterioration of materials over time.
- The warranty may not apply to limited edition projects/collaboration pieces. For further information, please contact email@example.com